Export Executive
Job Summary
We are seeking an Export Executive to coordinate export shipments, documentation, customs clearance, and logistics operations. The ideal candidate will manage daily communications with customers and partners to ensure smooth international trade processes. Additionally, the role involves supporting export reporting, maintaining records, and ensuring full compliance with trade regulations.
Responsibilities
- Coordinate export shipments, documentation, and logistics
- Ensure compliance with international trade and customs regulations
- Communicate with customers and partners to resolve issues
- Support export reporting and data analysis
- Collaborate with external providers and carriers
Required Skills
- 1–2 years export experience
- Knowledge of trade regulations and customs
- Problem-solving and analytical skills
- Good communication in English, Bahasa Melayu & Chinese
- Attention to detail and multi-tasking ability
Job Details
Export Coordination:
- Collaborate with the Export Manager, Assistant Export Manager, or Senior Export Executive to coordinate export shipments, including documentation, customs clearance, and logistics.
- Ensure the smooth and timely flow of goods for international shipments.
- Daily coordination of operations and customer booking.
- Arrange local and overseas transportation.
- Submit Monthly Reports in a timely manner.
Documentation and Compliance:
- Assist in preparing and maintaining all export documentation (e.g. export sea shipment (LCL, FCL & Transshipment)), including invoices, packing lists, bills of lading, and certificates of origin.
- Stay updated on international trade regulations, customs requirements, and export laws.
- Ensure compliance with export regulations and documentation standards.
Customer and Partner Communication:
- Communicate with customers, partners, and relevant stakeholders to address export enquiries, resolve issues, and maintain strong relationships.
- Collaborate with the Export Manager, Assistant Export Manager, or Senior Export Executive to ensure high levels of customer satisfaction.
- Liaise with customers, external providers & overseas partners to resolve disputes/claims/queries.
Export Reporting:
- Support in collecting, analyzing, and reporting export data, such as shipment volumes, compliance rates, and revenue.
- Assist in generating reports and providing data-driven insights to enhance export performance.
Export Team Support:
- Work closely with the export team to provide administrative support, ensuring efficient workflow.
- Assist in maintaining export records, files, and databases.
- Contribute to the team's success by addressing export-related tasks and issues.
External Provider and Partner Coordination:
- Collaborate with external providers, carriers, and service providers to ensure that services are delivered efficiently and meet quality standards.
- Assist in negotiating terms and agreements to optimize export services and costs.
Requirements:
- Minimum SPM or higher level.
- 1–2 years of working experience in the related field is required for this role.
- Able to work under pressure.
- Problem-solving skills.
- Analytical skills.
- Strong knowledge of international trade regulations, customs procedures, and export documentation.
- Good communication skills in English, Bahasa Melayu & Chinese.
- Pleasant personality and good attitude towards work.
- Ability to multi-task, good communication, attention to detail, and organizational skills required.