Internship Operations Assistant
Job Summary
This internship position provides administrative and operational support to the team. The role focuses on managing mortgage and insurance documentation, liaising with financial partners, and ensuring effective customer service. Candidates will assist in data entry, reporting, and various back-office tasks to support daily business operations.
Responsibilities
- Manage mortgage and insurance documentation
- Liaise with bankers and Allianz partners
- Handle data entry, reporting, and filing
- Provide customer support and follow-up
Required Skills
- Diploma or Degree in related fields
- Proficiency in Microsoft Office
- Strong organizational and communication skills
- Possess own transport
Job Details
Key Responsibilities:
- Handle daily administrative and operational support.
- Prepare and manage mortgage and insurance documents.
- Liaise with bankers on loan applications, Letter of Offer, and loan progress.
- Assist with insurance policy servicing, underwriting, and documentation follow-up.
- Communicate with customers for required documents and after-sales service.
- Follow up on customer payment, deferment, and pending cases.
- Prepare reports, Excel files, data entry, and filing.
- Handle email correspondence with Allianz, bankers, and partners.
- Visit Allianz branches when required for servicing or document submission.
- Prepare PowerPoint slides and business materials when needed.
Requirements:
- Diploma or Degree in Business Administration, Finance, Banking, Insurance, or related fields.
- Good Microsoft Excel, Word, PowerPoint, and email skills.
- Organized, detail-oriented, and good at follow-up.
- Able to communicate well with customers and business partners.
- Able to work independently and multitask.
- Must possess own transport.
- Experience in admin, mortgage, banking, insurance, or financial services is an advantage.
- Fresh graduates are welcome.