Customer Services Executive
Job Summary
The Customer Services Executive coordinates import and export shipments via air and sea. The role involves managing bookings with carriers, tracking shipments with vendors, and handling billing documentation. It requires a professional who can maintain efficient logistical operations and support team objectives.
Responsibilities
- Coordinate air and sea shipments (Import/Export)
- Manage bookings with carriers and airlines
- Monitor shipments with vendors/transporters
- Handle billing and invoicing
Required Skills
- Minimum SPM or STPM qualification
- Freight forwarding experience
- Minimum 2 years of airfreight experience
- Mandarin language proficiency (preferred)
- Strong initiative and team spirit
Job Details
Responsibilities:
- Coordinate shipments for both air & sea (Import & Export).
- Coordinate with shipping companies and airlines for shipment booking.
- Follow up shipment with vendors / transport companies.
- Perform Billing & Invoicing.
Requirements:
- Candidate must possess minimum SPM or STPM.
- Prefer experience from freight forwarding background.
- Prefer with at least 2 years of airfreight experience.
- Mandarin speaking will be an advantage.
- Hardworking, Initiative, Positive, Responsible & Good team spirit.