Retail Supervisor
Job Summary
We are looking for energetic and customer-focused individuals to join our retail team. You will be responsible for delivering excellent customer service, supporting sales growth, and maintaining store operations. This role is ideal for those who enjoy a fast-paced retail environment and possess a positive, self-motivated attitude.
Responsibilities
- Deliver excellent customer service
- Support sales achievement and growth
- Maintain product displays and cleanliness
- Handle cashiering and store operations
- Manage stock replenishment
Required Skills
- Minimum SPM qualification
- Fluent in Malay and English
- Customer service orientation
- Able to work shifts and weekends
- Self-motivated and responsible
Job Details
Key Responsibilities:
- Deliver excellent customer service and provide product recommendations to customers
- Support sales achievement and contribute to store sales growth
- Maintain product displays, merchandising, and overall store cleanliness
- Build strong rapport and positive relationships with customers
- Handle cashiering duties and cash transactions accurately
- Assist with daily store opening and closing procedures
- Replenish and organize stock on shelves and in storage areas
- Complete and maintain necessary paperwork and store records
- Monitor store activities, track sales performance, and support daily operations
- Attend to customer inquiries, feedback, and complaints professionally
Benefits:
- Training and career growth opportunities
- Supportive team environment
- Hands-on retail experience
- Staff discount
- Insurance & Medical claims
Requirements:
- Minimum SPM qualification
- Able to communicate in Malay and English (Mandarin is an added advantage)
- Friendly, pleasant personality with a positive attitude
- Independent, responsible, and self-motivated
- Able to work shifts, weekends, and public holidays
- No experience required – training will be provided
- Fresh graduates are encouraged to apply