People and Culture Executive

Talent Acquisition & Manpower Planning - Coordinate end-to-end recruitment, including job postings, candidate screening, interview scheduling, and offer coordination. - Work closely with department heads to identify hiring needs and develop manpower plans. - Monitor headcount, workforce planning, and recruitment progress to ensure sufficient staffing across all outlets. - Build and maintain a talent pipeline for future hiring needs. - Coordinate internship programmes and recruitment partnerships with colleges and universities. Onboarding & Offboarding - Coordinate new employee onboarding, orientation, and probation follow-ups. - Ensure new hires complete all required documentation and system access. - Coordinate staff offboarding, including resignation documentation, exit clearance, asset returns, and account deactivation. - Conduct exit interviews and identify improvement opportunities for employee retention. Learning & Development - Coordinate internal and external training programmes. - Identify staff development needs with department heads. - Arrange onboarding training and mentorship programmes for new employees. - Track employee training records and development plans. - Support career progression and succession planning initiatives. Performance Management - Coordinate annual and periodic performance appraisals. - Administer the Employee Point System (EPS), including: Outlet Health Check, Peer Evaluation, KPI Performance, Self-Evaluation. - Monitor probation reviews and performance improvement plans. - Support managers in conducting performance discussions. Employee Engagement & Welfare - Organise employee engagement activities and welfare programmes. - Coordinate birthday appreciation initiatives, team-building activities, and recognition programmes. - Promote positive employee relations and workplace culture. - Support employee communication and internal engagement initiatives. Teacher Administration & Support - Coordinate teacher database, onboarding, contract preparation, and contract renewal processes. - Maintain accurate teacher records and employment documentation. - Arrange contract signing, document collection, and compliance requirements. - Coordinate teacher welfare and engagement initiatives. - Support teacher appraisal administration and maintain performance documentation. - Monitor contract expiry dates and coordinate renewal processes with relevant departments. - Assist with teacher offboarding and clearance procedures. HR Operations & Administration - Maintain accurate employee records and HR documentation. - Monitor confirmation, contract renewal, and probation timelines. - Coordinate leave records and employee documentation. - Prepare HR reports including: Headcount, Turnover, Recruitment status, Training records, Employee performance. - Ensure confidentiality of employee information. Policy & Compliance - Support implementation of HR policies, SOPs, and employee handbook updates. - Ensure HR practices comply with Malaysian Employment Act and company policies. - Maintain proper HR documentation and audit readiness. - Support disciplinary and grievance processes when required. HR Projects & Continuous Improvement - Identify opportunities to improve HR processes and employee experience. - Implement digital HR tools and workflow improvements. - Coordinate HR initiatives that enhance productivity and employee satisfaction. - Support cross-functional projects assigned by management. Requirements - Diploma or Degree in Human Resource Management, Business Administration, Psychology, or related field. - Minimum 1-2 years of experience in HR, Operations, or Administration. Fresh grads with a strong understanding of the roles and it's functions are welcome. - Experience in recruitment, onboarding, employee engagement, or HR administration is preferred. - Good understanding of Malaysian Employment Act and HR best practices. - Strong interpersonal and communication skills. - Excellent organizational and multitasking abilities. - Proficient in Microsoft Office and Google Workspace. - Able to handle confidential information with professionalism. - Experience in the education or service industry is an added advantage.