Smart Living Sales Consultant

Key Responsibilities Customer Engagement & Sales - Deliver a warm, professional, and personalized showroom experience. - Understand customers' needs and recommend the most suitable lighting, smart home, and security solutions. - Conduct engaging product demonstrations that clearly showcase features, benefits, and value. - Build long-term customer relationships through trusted product consultation and outstanding service. - Consistently achieve and exceed individual sales targets through proactive customer engagement and effective sales strategies. Product Knowledge & Consultation - Develop and maintain in-depth knowledge of our products, promotions, industry trends, and emerging smart technologies. - Educate customers on product features, applications, and integrated smart living solutions. - Provide professional pre-sales and after-sales support to ensure a seamless customer journey and long-term satisfaction. Showroom Operations - Maintain a clean, organized, and visually appealing showroom environment. - Support inventory management, including stock receiving, replenishment, and merchandising. - Ensure all product displays are fully operational, up-to-date, and professionally presented. Customer Service Excellence - Respond promptly and professionally to customer enquiries, quotations, and follow-ups. - Resolve customer concerns efficiently while maintaining a high standard of service. - Work collaboratively with team members to achieve showroom goals and contribute to overall business success. Requirements Qualifications - Malaysian citizen with a minimum SPM qualification. - Basic computer literacy and familiarity with digital tools and applications. - Experience in retail sales, consumer electronics, lighting, home improvement, or related industries is an added advantage. - Fresh graduates with excellent communication skills and a passion for sales are encouraged to apply. Skills & Competencies - Excellent communication, interpersonal, and relationship-building skills. - Proficient in English and Bahasa Malaysia. Mandarin proficiency is an added advantage to better serve a broader customer base. - Strong sales mindset with excellent negotiation and persuasive communication skills. - Self-motivated, customer-oriented, and results-driven. - Able to work independently while contributing effectively as part of a team. - Willing to work weekend and retail operating hours (10:00 AM – 7:00 PM).