Software Specialist

Date PostedJuly 2, 2026LocationDesa Aman Puri, KepongCompanyMyGENO.comSalaryRM 3000 - 4500TypeFull-Time

Job Summary

Design and implement customized software solutions to meet customer needs. Collaborate with Application Support team and R&D team to ensure solutions meet customer satisfaction. The role involves a 12-month renewable contract.

Responsibilities

  • Design and develop software solutions
  • Prepare technical documentation
  • Support testing and debugging
  • Provide L1/L2 customer support

Required Skills

  • Degree in Computer Science/Software Engineering
  • 1-2 years of relevant experience
  • Strong SQL knowledge
  • Proficiency in English and Malay

Job Details

Position: Software Specialist Working Hours: Monday - Friday (8.30am – 5.30pm) Responsibilities: - Design, develop and maintain software products that meet customer requirements. - Establish discussion with customers on new features and/or customization solutions based on request. - Preparing technical documentation such as system customisation spec sheet based on customer feedback and requirements. - Develop and maintain test data to support various testing scenarios as and when there is new version of update release. - Participate in solution demo on new system to new customer or existing customer. - Collaborate with related departments in ensuring the continuous testing processes improvement and enhance efficiency and effectiveness. - Work closely with the R&D team for enhancement and customization and solving of software bugs related issues. - Provide L1 and L2 support for customer in terms of troubleshooting and perform data amendment when required (may be after office hours in emergency cases). - Any other projects assign by Management from time to time. Requirements: - Candidate with at least degree in computer science, software engineering or related field. - At least 1-2 years of working experiences in the related field. - Strong analytical and problem-solving skills, with ability to think critical and independently. - Experience in designing and executing testing. - Knowledge in software testing, with emphasis on SQL knowledge. - Excellent communication skills with ability to effectively collaborate with cross-functional department and customers. - Knowledge of ISO compliance standards or experience in web server and VM are added advantages. - Able to work independently. Training will be provided. - Good communication and writing in English and Malay.