Software Specialist
Job Summary
Design and implement customized software solutions to meet customer needs. Collaborate with Application Support team and R&D team to ensure solutions meet customer satisfaction. The role involves a 12-month renewable contract.
Responsibilities
- Design and develop software solutions
- Prepare technical documentation
- Support testing and debugging
- Provide L1/L2 customer support
Required Skills
- Degree in Computer Science/Software Engineering
- 1-2 years of relevant experience
- Strong SQL knowledge
- Proficiency in English and Malay
Job Details
Position: Software Specialist
Working Hours: Monday - Friday (8.30am – 5.30pm)
Responsibilities:
- Design, develop and maintain software products that meet customer requirements.
- Establish discussion with customers on new features and/or customization solutions based on request.
- Preparing technical documentation such as system customisation spec sheet based on customer feedback and requirements.
- Develop and maintain test data to support various testing scenarios as and when there is new version of update release.
- Participate in solution demo on new system to new customer or existing customer.
- Collaborate with related departments in ensuring the continuous testing processes improvement and enhance efficiency and effectiveness.
- Work closely with the R&D team for enhancement and customization and solving of software bugs related issues.
- Provide L1 and L2 support for customer in terms of troubleshooting and perform data amendment when required (may be after office hours in emergency cases).
- Any other projects assign by Management from time to time.
Requirements:
- Candidate with at least degree in computer science, software engineering or related field.
- At least 1-2 years of working experiences in the related field.
- Strong analytical and problem-solving skills, with ability to think critical and independently.
- Experience in designing and executing testing.
- Knowledge in software testing, with emphasis on SQL knowledge.
- Excellent communication skills with ability to effectively collaborate with cross-functional department and customers.
- Knowledge of ISO compliance standards or experience in web server and VM are added advantages.
- Able to work independently. Training will be provided.
- Good communication and writing in English and Malay.