Internship Event Management
Job Summary
The intern will assist in planning and coordinating company events, roadshows, and exhibitions, including buggy rental operations. Responsibilities involve managing logistics, client communication, and on-site support to ensure smooth event execution. This role offers hands-on experience in event management, customer service, and operational workflows.
Responsibilities
- Plan and coordinate events, roadshows, and exhibitions.
- Manage end-to-end buggy rental operations.
- Provide on-site event support and customer service.
- Prepare event documentation, reports, and quotations.
Required Skills
- Event management coordination
- Customer service & Communication
- MS Office, Google Workspace, Canva
- Problem-solving & Time management
Job Details
Event Management & Coordination
- Plan and coordinate company events, roadshows, exhibitions, product showcases, and promotional activities.
- Assist in managing buggy rental arrangements, including booking, scheduling, delivery, setup, and return.
- Communicate with clients to understand event requirements and recommend suitable solutions.
- Coordinate with operation, driver, technician, and sales teams to ensure smooth event execution.
- Prepare event checklists, schedules, customer records, and payment records.
On-Site Event Support
- Support on-site operations during events and rental services.
- Monitor buggy condition, including cleanliness, battery level, accessories, and safety checks.
- Assist in arranging buggy placement, charging points, and customer briefing.
- Help solve on-site issues quickly and professionally.
Client & Operation Communication
- Communicate with customers, organizers, suppliers, and internal teams.
- Prepare quotations, proposals, simple agreements, and event-related documents.
- Follow up with clients to confirm requirements and gather feedback.
- Maintain relationships with stakeholders.
Event Reporting & Improvement
- Prepare post-event reports, including feedback, rental records, and improvement suggestions.
- Support team efforts in improving event workflows and service standards.
- Organize event photos and records for marketing use.
- Support the marketing team with event content and social media updates.
Requirements:
- Strong interest in event management, coordination, and customer service.
- Good communication skills to deal with diverse stakeholders.
- Ability to plan, organize, and follow up on event arrangements.
- Basic knowledge of Microsoft Office, Google Sheets, Google Forms, and Canva.
- Strong problem-solving skills to handle unexpected situations.
- Ability to work under pressure and manage multiple tasks.
- Positive attitude, punctuality, and professional demeanor.