Service Crew
Job Summary
The Service Crew is responsible for providing friendly and professional customer service in a hotpot dining environment. Duties include taking accurate orders, handling payment transactions, and maintaining restaurant cleanliness. Ideal candidates should be team players with the ability to upsell menu items and maintain high hygiene standards.
Responsibilities
- Provide professional customer service
- Process orders and payments
- Maintain dining area cleanliness
- Assist with hotpot preparation
Required Skills
- Fluent in Mandarin
- Upselling skills
- Basic cashiering
- Team collaboration
Job Details
Responsibilities:
- Provide friendly and professional customer service
- Take food and beverage orders accurately
- Recommend menu items and promote specials to increase sales
- Handle cashiering and payment transactions
- Serve food and maintain cleanliness of dining area
- Assist customers with hotpot preparation and dining experience
- Follow restaurant hygiene and service standards
Requirements:
- Able to converse fluently in Mandarin
- Able to upsell menu items confidently
- Basic cashiering skills preferred
- Previous experience in Chinese restaurant or hotpot restaurant is an advantage
- Positive attitude, responsible, and team player
- Able to work on weekends and public holidays
- Fresh Graduates are encourage to apply