Operation Executive Spare Parts
Job Summary
We are seeking a meticulous Operation Executive to manage daily spare parts operations, inventory, and customer support. The role involves ensuring parts availability, accurate record-keeping, and prompt order fulfillment. You will collaborate with suppliers and logistics partners to optimize stock levels and enhance overall customer satisfaction.
Responsibilities
- Manage daily spare parts ordering and distribution
- Oversee inventory levels and ensure stock accuracy
- Handle customer inquiries and order processing
- Collaborate with suppliers and logistics partners
- Generate operational and inventory reports
Required Skills
- Inventory management & documentation
- Proficiency in Microsoft Office (Excel/Word)
- Experience with ERP/SQL/AutoCount systems
- Communication and problem-solving skills
- Detail-oriented and organizational skills
Job Details
Key Responsibilities
- Oversee daily activities concerning the ordering, receipt, and distribution of spare parts.
- Address customer inquiries, prepare quotations, manage order processing, and conduct follow-up actions.
- Collaborate with suppliers, warehouse staff, and logistics partners to guarantee timely delivery of spare parts.
- Track inventory levels and maintain optimal stock to avoid shortages or excess inventory.
- Create purchase orders and communicate with suppliers about pricing, delivery times, and schedules.
- Handle and preserve documentation such as delivery orders, invoices, and inventory logs.
- Carry out regular stock inventory checks and ensure inventory accuracy.
- Investigate and resolve discrepancies, damaged goods, or delivery problems.
- Coordinate with sales and service teams to ensure the availability of spare parts and enhance customer satisfaction.
- Generate operational reports and maintain organized filing systems.
- Adhere to company policies and ensure compliance with quality standards.
- Perform any additional tasks assigned by management as required.
Requirements
- Diploma or Degree in Business Administration, Logistics, Supply Chain Management, Automotive, Engineering, or related disciplines.
- Minimum 1–2 years of working experience in spare parts operations, inventory control, logistics, automotive, or related fields.
- Fresh graduates with strong willingness to learn are encouraged to apply.
- Knowledge of inventory management and documentation processes.
- Familiarity with AutoCount, SQL, ERP, or inventory systems will be an added advantage.
- Proficient in Microsoft Office applications, especially Excel and Word.
- Good communication, organizational, and problem-solving skills.
- Able to work independently and in a fast-paced environment.
- Responsible, detail-oriented, and committed to meeting deadlines.
- Possess own transport and willing to travel when required.