Accounts Manager

### Key Responsibilities **Financial & Service Delivery** - Ensure achievement of deliverables in accordance with agreed scope of services. - Oversee and manage clients’ full financial accounting closing process. - Monitor reporting systems and ensure accuracy and completeness of financial information. - Review and approve staff work prior to finalisation and submission to Senior Manager/Director or direct to clients. - Provide financial insights and advice to support management decision-making. - Ensure best practices in corporate governance and compliance with statutory and regulatory requirements. **Client Management & Business Development** - Manage a portfolio of clients and maintain strong working relationships. - Achieve set budget targets within the Group. - Identify opportunities for additional scope of work and potential fee increases. - Support cross-selling of other Group services. - Actively seek client feedback and communicate insights to team members and management. - Ensure high levels of client satisfaction and retention. - Acknowledge client queries within 24 hours and respond within two working days. - Attend client and management meetings as required. **Operations & Process Management** - Plan engagements effectively to ensure quality and efficiency. - Report regularly to Senior Manager and Director on client matters and operational updates. - Coordinate and communicate with other divisions to ensure seamless service delivery. - Assist in streamlining workflow processes and optimising manpower structure. - Ensure timely billing, including out-of-pocket expenses (OPEs), and follow up on collections. - Ensure proper filing and maintenance of client and internal records. - Identify potential risks and recommend appropriate mitigation measures. - Ensure strict adherence to internal policies and SOPs. - Undertake additional tasks as assigned by Management. **Supervision & Team Development** - Provide leadership, supervision, and guidance to team members. - Train and develop staff towards professional competence. - Manage and optimise staff utilisation. - Foster accountability, quality standards, and performance excellence within the team. ### Requirements - Professional qualification in accounting (MIA / ACCA / CPA Australia) or currently pursuing. - Minimum 4 years of relevant accounting experience. - Prior supervisory experience managing at least 2 staff members. - Strong understanding of internal controls, corporate governance, and regulatory compliance. - Familiarity with accounting software; strong computer proficiency is essential.