Retail Sales Assistant
Job Summary
We are looking for an energetic and confident Sales Assistant to represent our brand at our retail store in Shah Alam. The ideal candidate will be responsible for engaging with customers, presenting products effectively, and driving sales. You will play a key role in building customer trust and converting shoppers into buyers.
Responsibilities
- Engage customers and drive sales
- Maintain store cleanliness and stock display
- Handle payment transactions
- Collaborate with marketing on store content
- Ensure brand representation standards
Required Skills
- Strong communication skills
- Customer service orientation
- Positive and reliable attitude
- Retail sales experience (advantageous)
Job Details
Job Description:
Office working hour: Monday - Saturday 8:45 AM - 5:15 PM
Job Responsibilities:
Customer Experience & Sales
- Provide warm, attentive, and helpful service to all customers.
- Understand customer needs and recommend suitable products.
- Work towards meeting daily/weekly sales targets.
- Maintain a positive and approachable customer-facing presence.
Brand Representation
- Represent the brand professionally with a neat and presentable image.
- Demonstrate product knowledge and uphold brand values in every interaction.
Store Operations
- Support opening/closing procedures based on shift assignment.
- Handle payment transactions accurately.
- Maintain cleanliness, stock display, and visual presentation of the booth/pushcart.
- Assist in stock receiving, replenishment, and inventory checks.
- Ensure safety, security, and loss-prevention measures are followed.
Product Knowledge
- Learn product features, usage, and key selling points.
- Share product information confidently with customers.
- Stay updated with promotions, best-sellers, and new arrivals.
Team Collaboration
- Work closely with team members to maintain smooth daily operations.
- Assist colleagues during high-traffic periods.
- Participate in training and development sessions provided by the brand.
- Work closely with marketing team to do content and planning to get or attract more customers to come to the physical store.
Benefits:
- Additional leave
- Opportunities for promotion
- Parental leave
- Professional development
Requirements:
- Malaysian
- Friendly, confident, and customer-service oriented
- Strong communication skills
- Retail experience is an advantage, but not required (training provided)
- Positive attitude, responsible, and reliable