Barista Cafe Crew
Job Summary
As a Cafe Crew member, you are part of the frontline team supporting both front-of-house (FOH) and back-of-house (BOH) operations. You will assist with drink and food preparation, customer service, cleanliness and daily cafe readiness.
Responsibilities
- Prepare drinks and food items
- Provide excellent customer service
- Maintain cafe cleanliness and hygiene
- Support kitchen team operations
- Monitor cafe environment and stock levels
Required Skills
- F&B preparation skills
- Customer service orientation
- Attention to detail
- Knowledge of hygiene standards
- Teamwork and communication
Job Details
☕ Food & Beverage Preparation (BOH Support)
- Assist with preparation of drinks (coffee, tea, soda, specialty beverages)
- Support food preparation and plating
- Ensure preparation area are clean, organised and ready for service
🍽️ Customer Service & Ordering Handling
- Take and serve orders with care, clarity, and a friendly attitude
- Serve food and drinks with care, friendliness and attention to presentation
- Engage with guests, answer menu questions and recommend items when appropriate
- Handle customer requests and escalate issues to the supervisor when needed
📋 Cleanliness, Compliance & Cafe Readiness
- Maintain cleanliness of tables, floors, counters, toilets and service areas
- Perform routine cleaning and hygiene according to SOP
- Ensure condiments, cutlery, takeaway packaging, trays and displays are fully stocked
- Monitor café ambient including cleanliness, lighting, temperature, scent and music
🛠️ Team Support & Compliance
- Support cafe manager and kitchen teams
- Assist with drink preparation, food safety, hygiene and inspection readiness (DBKL, Health Department)
- Report maintenance issues, hygiene concerns or guest feedback to supervisors promptly