CEX Sales Assistant
Job Summary
The Sales Assistant manages buy and sell transactions while ensuring exceptional customer service. The role involves maintaining store cleanliness and inventory organization. Candidates should be knowledgeable about consumer electronics and gaming peripherals to accurately evaluate second-hand items.
Responsibilities
- Manage customer service and resolve issues
- Process POS sales and purchase transactions
- Evaluate and test second-hand electronic stock
- Maintain store cleanliness and inventory organization
Required Skills
- Knowledge of consumer electronics
- Understanding of gaming peripherals
- POS operation skills
- Inventory management skills
- Customer service experience
Job Details
Responsibilities:
- Greet and provide customers with our services and assistance.
- Address customer service issues such as concerns, queries, or complaints with confidence.
- Process sales and purchase transactions on the POS (Point of Sale).
- Examine, evaluate and test all stock bought in as per purchase SOPs.
- Ensure store and its inventory are always neat, clean and organised.
- Ensure that all products are properly displayed and priced.
- Take stock and reorganise merchandise as needed.
- Provide product knowledge to customers.
- Adhere to and follow all store policies, systems and procedures.
Benefits:
- Employee discount at all CeX stores globally
- Store performance and KPI based bonuses
- Overtime (OT)
- Medical insurance coverage
- Birthday leave
- Season parking