Client Relationship Manager

Key Responsibilities: - Manage and grow an existing portfolio of clients through proactive communication via phone and email. - Handle incoming leads with enthusiasm, providing high-quality service and solutions to prospective clients. - Present and promote our range of products and services to both current and potential clients. - Consistently follow up on client queries, providing timely and accurate responses to ensure satisfaction. - Keep clients informed about the latest products, services, and promotions to enhance their experience. - Develop and nurture long-term relationships with both new and existing clients to ensure retention and growth. - Collaborate with the team to achieve and exceed individual and team targets. Benefits: - Hybrid mode of working. - Competitive remuneration package with performance-based incentives and rewards. - Comprehensive health insurance to ensure your well-being. - A dynamic and intellectually stimulating work environment. - Continuous professional development opportunities, including international training programs. - Attractive incentive structure tied to performance and success. Requirements: - Possesses a Bachelor's Degree in any field. - Proficiency in Bahasa Malaysia, Mandarin and English, with excellent written and verbal communication skills. - Strong multitasking abilities with an exceptional eye for detail and organization. - Outstanding interpersonal and communication skills, with the ability to connect and build rapport with clients. - Advanced computer literacy and proficiency in MS Office. - Self-motivated and able to work independently with minimal supervision. - Experience handling clients in the financial services sector is a definite advantage.