Service Engineer
Job Summary
The Service Engineer is responsible for the installation, commissioning, and maintenance of company equipment at customer sites. The role involves diagnosing technical issues, providing customer training, and delivering high-quality technical support. Candidates will also document service activities and ensure operational safety and quality standards are met.
Responsibilities
- Install, maintain, and repair company equipment.
- Diagnose and troubleshoot technical breakdowns.
- Provide customer training and technical support.
- Prepare service reports and maintenance records.
Required Skills
- Bachelor's degree in E&E, Telecommunication, or Mechatronics.
- Willingness to travel outstation.
- Possession of own transportation.
- Knowledge of electrical/electronics or photonics (preferred).
Job Details
Responsibilities:
- Perform installation, commissioning, upgrading, maintenance, and repair of company equipment and systems at customer sites.
- Diagnose, troubleshoot, and resolve equipment breakdowns, including preparing test equipment, identifying root causes, and coordinating spare parts replacement.
- Provide timely technical support, customer training, and product demonstrations to ensure high levels of customer satisfaction.
- Prepare service reports, maintenance records, warranty claims, and liaise with principals or manufacturers for technical consultation when required.
- Support equipment installation projects, maintain company tools and test equipment, and ensure compliance with quality, safety, and operational procedures.
Requirements:
- Bachelor’s degree in Electrical & Electronics (E&E) Engineering, Telecommunication, Mechatronics, Physics, or related discipline.
- Fresh graduates are encouraged to apply.
- Exposure to electrical and electronics or photonics equipment will be an added advantage.
- Possession of own transportation (car) and willingness to travel outstation.