Business Development Intern

Key Responsibilities: Customer Engagement & Support: - Assist in responding to customer inquiries and providing basic product information. - Support the team in following up with customers to ensure satisfaction and resolve concerns professionally. Sales Support: - Assist in identifying potential customers and new business opportunities. - Support senior team members during customer meetings, presentations, or product demonstrations when required. - Maintain and update customer database records accurately. Market Research & Lead Generation: - Conduct market research and gather customer feedback to support sales and marketing strategies. - Assist in expanding the customer base through online platforms and B2B channels. Operations & Coordination: - Work closely with the Sales Admin and Customer Support teams to ensure smooth order processing and coordination. - Assist in updating customer profiles, sales reports, and related records. - Support the management and maintenance of B2B platforms. Reporting & Learning: - Provide regular updates on assigned tasks, leads, and customer interactions. - Learn and understand the company’s products, sales processes, and customer relationship management practices. Requirements: - Currently pursuing a Diploma or Degree in Business Administration, Marketing, Sales, International Business, Mass Communication, or other related fields. - Internship duration must be a minimum of 4 months. - Good communication and interpersonal skills. - Willing to learn and able to work in a fast-paced environment. - Basic knowledge of Microsoft Office (Excel, Word, PowerPoint). - Positive attitude, responsible, and able to work well in a team. - Able to communicate in English and Bahasa Malaysia. - Passionate about sales, business development, and achieving targets.