Regional Insights Unit Intern
Job Summary
The intern will support the Insights Unit in delivering audience insights through social listening and desktop research. This role focuses on assisting in the analysis and documentation of data gathered from digital platforms to strengthen internal reporting processes. You will gain hands-on experience in qualitative research within a regional environmental NGO setting.
Responsibilities
- Compile and analyze audience data
- Support audience insight reports
- Maintain internal research documents
- Assist social listening tool launch
Required Skills
- Microsoft Office & Google Workspace
- Strong organizational skills
- Data entry & documentation
- English and Bahasa Malaysia fluency
Job Details
Key Duties:
- Assist in compiling and analyzing data for audience insights requests, including social media listening and desktop research.
- Contribute to at least 1–2 audience insight reports by supporting data collection, simple analysis, or note-taking.
- Assist in organizing and maintaining internal research documents for easier access and tracking.
- Gain basic understanding of social listening research methods and how the insights result are used in campaign planning.
- Assist in the launch of a new social listening tool in Greenpeace Southeast Asia, this includes coordinating with the supplier, coordinating with Greenpeace Southeast Asia attendees, supporting training and workshop sessions through scheduling, note-taking and other administrative tasks.
Requirements:
- Familiarity with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
- Strong organizational skills and attention to detail.
- Ability to handle emails, data entry, and document filing.
- Good communication skills for internal coordination.
- Ability to multitask and prioritize tasks effectively.
- Fluency in written and spoken English and Bahasa Malaysia is preferred.
- Field of Study: Diploma or Degree holder in Communication studies or digital marketing studies.