Retail Sales Assistant
Job Summary
The Retail Sales Assistant is responsible for ensuring high levels of customer satisfaction, achieving sales targets, and maintaining store standards at Mi Store, The Curve. The role involves greeting customers, assessing their needs, providing product demonstrations, and performing daily operational tasks. Candidates should have relevant retail experience, strong communication skills, and a customer-focused attitude.
Responsibilities
- Ensure high levels of customer satisfaction
- Welcome and assist customers with product recommendations
- Maintain store condition and visual merchandising
- Achieve sales targets and stock accuracy
- Handle daily operational tasks
Required Skills
- Proven retail sales experience
- Strong communication and interpersonal skills
- Customer service focus
- Basic administration skills
- Minimum SPM/O level or equivalent
Job Details
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service.
- Welcome customers by greeting them and assessing customers’ needs.
- Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.
- Maintain outstanding store condition and visual merchandising standards.
- Achieve sales target and ensure outlet stock accuracy.
- Perform daily operation tasks such as sales report, stock take, etc.
- Comply to company policies and standard operation procedures.
- To undertake any ad-hoc assignments as and when required.
Requirements:
- Proven working experience in retail sales.
- Strong communication, interpersonal and organizational skills.
- Customer service focus.
- Friendly, self-motivated, confident and sales driven.
- Basic administration skills.
- Minimum SPM/O level or equivalent.
Perks & Benefits:
- Employee Share Option Scheme (ESOS)
- Commission
- Performance Incentive
- Allowances
- Overtime Claim
- Staff Purchase Scheme
- Product training
- Oversea trips: Asia, America, Australia, Europe
- Salary review: Twice per year
- Personal development opportunities