Client Service Assistant
Job Summary
The Client Service Assistant will support Business Consultants in delivering client service by preparing and organising client documentation, coordinating application processing, and maintaining client records. Responsibilities include assisting with corporate client documentation, responding to client enquiries, and monitoring administrative deadlines. The ideal candidate holds a relevant diploma or degree, possesses high attention to detail, and is proficient in standard office software.
Responsibilities
- Assist Business Consultants in compiling and organizing corporate client documentation
- Review documents for accuracy, completeness, and proper filing
- Maintain and update client records accurately within internal CRM/database
- Respond to client enquiries professionally and monitor administrative deadlines
Required Skills
- Diploma or degree in Business Administration or relevant discipline
- Meticulous, organized, with high attention to detail
- Proficient in standard office software (MS Word, Excel)
- Good communication skills and able to multitask
Job Details
Responsibilities
- Assist Business Consultants in compiling, preparing, and organizing corporate client documentation.
- Follow up with clients on outstanding paperwork and required information.
- Review documents carefully for accuracy, completeness, and proper filing.
- Coordinate with internal teams to ensure the smooth processing of client submissions and business forms.
- Maintain and update client records accurately within our internal CRM/database.
- Respond to client enquiries professionally and promptly.
- Monitor deadlines and follow up on pending administrative matters.
Requirements
- Qualifications Diploma or degree holders in Business Administration, Corporate Administration, or any relevant discipline.
- Fresh graduates and candidates with limited working experience are welcome.
- Meticulous, organized, responsible, and highly attentive to detail.
- Positive attitude, good communication skills, and a willingness to learn.
- Able to multitask and follow up independently.
- Proficient in standard office software (e.g., MS Word, Excel) and comfortable navigating internal database tools.
- Willing to travel and work on weekends and after office hours when required.