Telesales Executive
Job Summary
Conduct outbound calls and use social media to welcome new customers, retain existing ones, and drive sales for products. Develop strategies to identify and engage potential clients while staying informed about industry trends. Handle customer feedback and objections to achieve monthly acquisition targets.
Responsibilities
- Conduct outbound calls and social media outreach to new, existing, and VIP customers
- Develop and execute strategies to identify and engage potential customers to boost sales
- Handle customer feedback and manage objections with alternative approaches
- Achieve and exceed monthly acquisition and sales targets
Required Skills
- Minimum 1 year telesales or outbound call center experience
- Proficient in English and Korean (written, speaking, and reading)
- Basic Microsoft Office skills (PowerPoint and Excel)
- Strong communication, active listening, and interpersonal skills
Job Details
Conduct outbound calls and use social media platforms to personally welcome newly registered customers, retaining existing customers, and VIP customers while using effective closing techniques to persuade customers to purchase our products. Develop and execute strategies to identify and engage potential customers through calls and social media to boost sales. Stay informed about industry trends and competition to adjust strategies and achieve monthly targets. Seek and record customer feedback to optimize future acquisition strategies. Handle and acknowledge rejections, providing alternative approaches in difficult situations.
Requirements
Sales Experience: Minimum 1 year experience as a telesales/call center (outbound) representative or related sales role.
Proficient in English & Korean Languages (written, speaking and reading)
Basic Microsoft Office skills: PowerPoint and Excel.
Strong phone contact handling skills, active listening, and great interpersonal skills; effective team player in a fast-paced environment.
Results-driven with focus on meeting and exceeding monthly acquisition targets; confident, enthusiastic, professional, and proactive.
Remarks: **this position is a basic + commission salary package**