Sales Executive
Job Summary
Blueshark Malaysia Sdn Bhd is seeking a Sales Executive to drive EV motorcycle sales through showroom activities, digital platforms, and roadshows. The role involves managing customer relationships, providing after-sales support, and achieving monthly sales targets. Candidates should have a diploma in business or marketing, excellent communication skills, and a passion for sustainable mobility.
Responsibilities
- Achieve monthly EV motorcycle sales targets
- Engage customers via showroom, events, and digital platforms
- Conduct product demonstrations and test rides
- Provide after-sales support and coordinate deliveries
- Maintain showroom operations and sales records
Required Skills
- Diploma in Business Administration, Marketing or related field
- 1-2 years experience in sales/customer support (EV/automotive preferred)
- Excellent communication and interpersonal skills
- Willingness to travel for roadshows and events
- Possession of a motorcycle license is a plus
Job Details
Sales & Business Development
- Achieve assigned monthly sales targets for EV motorcycles, accessories, and related products or services.
- Proactively identify, approach, and engage potential customers through showroom walk-ins, referrals, online platforms, social media, roadshows, events, and direct outreach.
- Conduct product demonstrations, test rides, and sales consultations to explain motorcycle features, pricing, promotions, financing options, and product benefits.
- Generate sales leads and convert prospects into customers through consistent follow-ups, effective sales techniques, and relationship management.
- Explore and implement proactive sales initiatives to expand customer reach, increase sales opportunities, and achieve assigned sales targets.
- Build and maintain strong customer relationships to encourage repeat purchases, referrals, and positive customer experiences.
Digital Sales & Social Media Engagement
- Actively promote EV motorcycles and related products through digital and social media platforms (Facebook, TikTok, Threads, Instagram, WhatsApp, etc.) by creating promotional content and conducting digital sales activities.
- Respond promptly to customer inquiries received through social media, messaging applications, and online channels.
- Support and participate in sales and marketing initiatives, digital campaigns, and promotional activities to expand customer reach and generate leads.
Customer Service & After-Sales Support
- Attend to customer inquiries and provide accurate product information, sales assistance, and professional customer service.
- Ensure a smooth customer purchasing experience, including order processing, financing applications, payment arrangements, and vehicle delivery coordination.
- Coordinate with Service, Delivery, and Operations departments to address customer concerns, ensure timely resolution, and maintain proper records.
- Assist customers with service bookings, warranty inquiries, and complaint resolution.
- Maintain positive customer relationships to enhance satisfaction, retention, and referral opportunities.
Showroom Operations & Sales Activities
- Support daily showroom operations to ensure a clean, organised, and customer-friendly environment.
- Ensure motorcycles, promotional materials, and product displays are properly maintained and presented.
- Participate in roadshows, exhibitions, promotional campaigns, test-ride events, and other sales activities.
- Actively approach potential customers during promotional activities to generate leads and maximise sales opportunities.
- Support inventory monitoring, vehicle readiness, and coordination of test-ride motorcycles when required.
- Adhere to operational procedures, safety requirements, and customer service standards.
Sales Reporting, Coordination & Other Responsibilities
- Maintain accurate records of sales leads, customer inquiries, follow-ups, test rides, bookings, and completed sales.
- Monitor individual sales performance and provide regular updates, customer feedback, and market insights to management.
- Coordinate with relevant departments to support sales campaigns, promotional activities, and business operations.
- Perform any other duties, responsibilities, or assignments directed by management in line with business needs.
Requirements
- Diploma in Business Administration, Marketing or related field.
- Fresh graduates or 1-2 years experience in sales and/or customer support, preferably in automotive or EV sectors.
- A proven track record in motor vehicle sales and willingness to travel is an added advantage.
- Professional appearance, friendly and possesses a positive attitude.
- Excellent communication and interpersonal skills.
- Passion for sales and customer satisfaction.
- Willing to travel and facilitate/support events and roadshows as assigned.
- A keen interest in sustainable/green mobility, renewable energy and the environment is a plus, as is a motorcycle license.