Part Time Gelato Barista

Your Growth & Impact Develop hands-on gelato skills and product knowledge so you become a point person for flavour and portion consistency. Expand your hospitality experience with front-of-house service and POS operation to strengthen your retail resume. Build customer relationship skills by working shifts that put you in direct contact with regulars and new guests. Improve operational know-how including stock rotation and basic inventory to prepare you for supervisors roles. Grow your confidence in a small team where your ideas about flavours or service can be tried and refined. Responsibilities Guest Experience - Greet guests warmly, take orders, and advise on flavours and pairings in a clear, friendly way. - Serve gelato with consistent portions and present displays so each order looks inviting. - Handle payments through the POS and provide receipts while maintaining a tidy service counter. - Manage queues calmly during busy periods to keep service moving and customers satisfied. Gelato Production & Quality - Portion, scoop, and finish gelato to house standards to ensure texture and taste remain consistent. - Assist with small-batch preparation tasks such as portioning, topping, and labelling under supervision. - Monitor product quality and alert the shift lead to any temperature or texture issues. - Keep accurate labels for allergens and flavour rotation so guests get clear information. Operations & Safety - Perform daily cleaning and sanitation of equipment, counters, and display cases to meet hygiene standards. - Support simple stock checks and restocking so the team never runs out of core ingredients. - Follow food safety practices, allergen controls, and waste-minimising routines while on shift. - Work scheduled shifts, including weekends and evenings, and communicate availability clearly to the manager. Requirements Qualifications & Experience - Minimum 2 years total experience in food and beverage, café, gelato, or retail hospitality roles. - Prior experience on a service counter or similar frontline role is required to meet pace and guest expectations. - Availability for part-time shifts including at least one weekend rotation and the ability to work evenings. - Basic secondary education or equivalent is acceptable; any food handling certificate is a plus but not mandatory. Hard Skills & Knowledge - Competence with POS systems and cash handling, with attention to accuracy and speed. - Working knowledge of food safety and hygiene practices applicable to gelato and dairy products. - Basic inventory and stock rotation skills to help maintain fresh product and minimise waste. - Comfort with routine cleaning and small equipment handling, such as scoops, display cases, and storage units. Soft Skills & Qualities - Strong customer service mindset with clear verbal communication and a friendly approach. - Reliable, punctual, and able to work well in a small team under busy conditions. - Attention to detail for portion control, labelling, and cleanliness to maintain product quality. - Willingness to learn new flavours, techniques, and to take feedback to improve service.