Solution Architect

Role Purpose Bridge business strategy, processes and technology by designing practical, cloud-enabled solutions that address customer needs and deliver measurable business outcomes across multiple industries. Key Responsibilities - Own the technical solutioning lifecycle from discovery, qualification and solution design through proposal, estimation, SOW and delivery handover. - Define solution scope, assumptions, dependencies, effort estimates, implementation approach and key delivery risks. - Perform solution-readiness and architecture reviews prior to proposal submission and delivery handover. - Support solution sizing, licensing, cloud consumption and effort estimation to ensure technical and commercial viability. - Maintain awareness of emerging technologies including AI/GenAI, data platforms, automation and cloud-native services. - Engage customers to understand their business objectives, operating models, processes and technology needs. - Assess existing processes, identify pain points and recommend improvements. - Design target business processes, capabilities and solution blueprints. - Review Business Requirements (BRs) and translate them into functional and technical solutions. - Develop, review and maintain Technical Requirements Specifications (TRS). - Map business processes to applications, data, integrations and appropriate cloud services. - Facilitate discovery, process-mapping and solution-design workshops. - Produce business, application, integration and high-level technology architectures. - Evaluate solution options based on business value, feasibility, risk, cost and implementation complexity. - Develop technical proposals, tender responses, scopes of work and customer presentations. - Define functional and non-functional requirements. - Collaborate with sales, delivery, application, data, integration, cloud and cybersecurity teams. - Provide architecture guidance from presales through implementation and operational handover. - Ensure delivered solutions remain aligned with approved business and technical requirements. - Develop reusable industry processes, reference architectures, templates and solution accelerators. Key Performance Indicators - Alignment of solutions with customer business objectives - Quality of business-process and solution designs - Quality and timeliness of BR reviews and TRS documentation - Customer satisfaction and stakeholder confidence - Contribution to proposals, tenders and solution presentations - Practicality and cost-effectiveness of proposed solutions - Accuracy of estimates, assumptions and dependencies - Successful transition from solution design to delivery - Development of reusable industry and solution assets Requirements Qualifications and Experience - Degree in Information Technology, Computer Science, Business Information Systems, Engineering or a related discipline is preferred. - Between 3 and 5 years of relevant experience in business architecture, solution architecture, business analysis, technology consulting or enterprise solution delivery. - Experience across at least two industry sectors, preferably including Financial Services or Utilities. - Strong understanding of business processes and technology-enabled transformation. - Customer-facing experience in consulting, system integration or enterprise solution delivery. - Experience conducting requirements, process-mapping and solution-design workshops. - Experience reviewing business requirements and preparing technical specifications. - Exposure to cloud-based solutions is required, although deep cloud infrastructure experience is not mandatory. Industry Experience - Candidates must demonstrate experience across at least two industry sectors. Experience in Financial Services, Utilities, government, transportation, infrastructure, telecommunications, retail, manufacturing or logistics. Solution Architecture Competencies - Application and solution architecture - API and system integration - Data flows and information requirements - SaaS, PaaS and cloud-enabled solution patterns - Functional and non-functional requirements - Security, availability, scalability and performance principles - Solution-option and vendor evaluation - Technology roadmap development - Architecture diagrams and solution blueprints - Technical proposal and scope development Cloud Knowledge - Public, private and hybrid cloud concepts - AWS, Microsoft Azure, Google Cloud or Oracle Cloud - SaaS, PaaS and cloud-native services - Cloud migration and application-modernisation approaches - Cloud security, identity and data-protection principles - Availability, backup and disaster-recovery concepts - Cloud consumption, licensing and cost considerations Preferred Certifications - Business analysis or business-process management - AWS, Microsoft Azure, Google Cloud or Oracle Cloud - Application, integration or data architecture - ITIL or service management - TOGAF or another architecture framework