Operations Executive
Job Summary
We are looking for a proactive and hands-on Operations Executive to oversee daily business operations, ensure efficient workflows, and implement standard operating procedures. The ideal candidate will coordinate with different departments, monitor task completion, and resolve operational issues effectively. You will also prepare regular reports, liaise with external parties, and support management in executing business initiatives.
Responsibilities
- Coordinate and oversee daily business operations
- Develop and maintain standard operating procedures (SOPs)
- Prepare regular operational reports and updates for management
- Liaise with suppliers, service providers, and external parties
Required Skills
- 0 to 3 years of experience in operations or administration
- Diploma or Bachelor’s Degree in Business Administration or related field
- Strong organisational and problem-solving skills
- Proficient in Microsoft Office and Google Workspace
Job Details
Key Responsibilities
Daily Operations Management
* Coordinate and oversee daily business operations to ensure smooth and efficient workflows.
* Ensure operational activities are carried out smoothly.
* Monitor daily tasks and follow up with relevant personnel to ensure timely completion.
* Identify operational issues and implement practical solutions.
Staff & Department Coordination
* Coordinate with different departments to ensure smooth communication and collaboration.
* Follow up on outstanding assignments and address operational bottlenecks.
SOP & Process Improvement
* Develop, implement, and maintain standard operating procedures (SOPs).
* Review existing workflows and recommend improvements to increase efficiency.
* Monitor compliance with operational procedures and identify areas requiring corrective action.
* Assist in implementing new systems, processes, and operational initiatives.
* Ensure proper documentation of operational procedures and workflows.
Performance Monitoring & Reporting
* Prepare regular operational reports and updates for management.
* Track outstanding issues and ensure appropriate follow-up actions are taken.
* Identify recurring operational problems and recommend preventive measures.
* Assist management in monitoring operational expenses and improving cost efficiency.
Business Coordination
* Coordinate and ensure deliverables are completed within the agreed timelines.
* Liaise with suppliers, service providers, and external parties on general operational matters.
* Assist management in executing business plans and operational initiatives.
* Support new business activities, events, or company projects where required.
* Perform other duties and responsibilities assigned by management.
Requirements
* Generally ranges from 0 to 3 years of experience in operations, administration, project coordination, or a support function
* Diploma or Bachelor’s Degree in Business Administration, Operations Management, or a related field.
* Strong organisational, coordination, and problem-solving skills.
* Good communication and interpersonal skills.
* Proficient in Microsoft Office, Google Workspace, or similar tools.
* Able to manage multiple priorities and work independently with minimal supervision.
* Proactive, responsible, and able to take ownership of tasks.
* Strong attention to detail and a results-oriented mindset.