Key Accounts Business Development
Job Summary
The Key Accounts/Business Development role involves managing administrative coordination, data reporting, and business analysis to support the Senior Director. The position requires strong organizational skills, proficiency in Excel/PowerPoint, and the ability to interpret data for actionable insights. It is suitable for professionals with 1–3 years of experience or talented fresh graduates in related fields.
Responsibilities
- Manage calendars, meetings, and administrative tasks
- Consolidate performance reports and maintain dashboards
- Conduct market research and business analysis
- Coordinate client requests and maintain CRM records
Required Skills
- Proficiency in Microsoft Excel and PowerPoint
- Strong analytical and data interpretation skills
- Excellent written and verbal communication
- 1-3 years experience in business operations or account support
Job Details
Key Responsibilities:
Administrative & Coordination
- Manage calendars, meetings, and scheduling for the Senior Director and Business Operations team
- Prepare agendas, minutes, and track follow-ups
- Handle documentation, filing systems, and internal communications
- Support onboarding, team events, and vendor/expense coordination
- Assist in preparing client documents, proposals, and presentations
Reporting & Data Management
- Consolidate and maintain performance reports (weekly/monthly/quarterly)
- Build and update dashboards for key metrics and KPIs
- Ensure accuracy of data from multiple sources
- Support preparation of leadership and Board-level reports
- Track project milestones, OKRs, and contract renewals
Business Analysis & Insights
- Conduct market research and competitive analysis
- Support business cases, financial models, and cost analysis
- Analyse client data and operational performance for insights
- Identify revenue opportunities and inefficiencies
- Prepare performance reviews and account health reports
Key Accounts Support
- Coordinate client requests and ensure timely follow-ups
- Support client meetings, QBRs, and account planning
- Maintain client records and CRM updates
- Track deliverables under client agreements and SLAs
Qualifications:
- Detail-oriented with strong organisational and multitasking abilities
- 1–3 years of experience in business operations, account management support, business analysis, or related fields
- Proficient in Microsoft Excel and PowerPoint; familiarity with Google Workspace, data visualisation tools (e.g. Power BI, Tableau), or CRM systems is an advantage
- Strong written and verbal communication skills in English, with the ability to produce clear and professional documents and reports
- Analytical mindset with the ability to interpret data, identify trends, and present insights concisely
- Proactive and self-motivated, with a strong sense of ownership and accountability
- Experience in tech, digital, staffing, or service-based industries is a plus
- Fresh graduates with strong analytical capabilities and relevant internship experience are encouraged to apply