Restaurant Manager
Job Summary
We are looking for an experienced and motivated Restaurant Manager to join Mokkys Pizza for our upcoming outlet in Johor Bahru. The Restaurant Manager will be responsible for overseeing the overall restaurant operations, ensuring smooth daily operations, maintaining service and food quality standards, and leading the restaurant team to achieve operational and business targets.
Responsibilities
- Monitor daily restaurant activities and implement SOPs
- Recruit, train, and manage staff performance
- Ensure high service standards and food quality
- Control operational costs and manage budgets
Required Skills
- 2–3 years F&B management experience
- Strong leadership and team management
- Good communication and interpersonal skills
- Problem-solving and decision-making abilities
Job Details
Operational Management Monitoring daily restaurant activities, implement SOPs, and ensure seamless service flow, including opening and closing procedures.
Staff Leadership & Development Recruit, train, and manage staff performance, create shift schedules, and foster a positive team environment.
Customer Service & Quality Assurance Ensure high service standards, address customer feedback, and maintain food and beverage quality.
Financial & Cost Control Monitor sales performance, control operational costs, manage budgets, and optimize profitability.
Marketing & Sales Strategies Implement promotions, collaborate on marketing initiatives, and optimize customer engagement for revenue growth.
Inventory & Supply Management Monitoring stock levels, coordinate supplier orders, and minimize wastage while ensuring consistent ingredient quality.
Health, Safety & Compliance Enforce hygiene, health, and safety regulations, conduct routine inspections, and maintain operational licenses.
Requirements:
* Minimum 2–3 years of experience in restaurant or F&B operations, preferably in a supervisory or managerial position.
* Strong leadership and team management skills.
* Good communication and interpersonal skills.
* Able to work in a fast-paced restaurant environment.
* Strong problem-solving and decision-making abilities.
* Customer-oriented with a positive and professional attitude.
* Willing to work on weekends, public holidays and rotational shifts.
* Hands-on, responsible and able to work independently.
* Candidates with experience in opening a new outlet will be an added advantage.