Inside Sales Specialist

Lead Generation and Management - Proactively identify and generate new leads through outbound calls, targeted emails, and social selling initiatives. - Qualify prospects and nurture relationships to develop a robust sales pipeline. Customer Engagement - Act as the primary point of contact for inbound leads and customer inquiries. - Deliver prompt, accurate, and compelling information to potential clients, ensuring a superior customer experience. Sales Support and Coordination - Schedule appointments and product demonstrations for field sales representatives. - Maintain and update the sales pipeline, ensuring seamless lead progression and timely follow-ups. Revenue Growth and Market Insights - Close smaller transactions independently while identifying opportunities for upselling and cross-selling. - Gather customer feedback and market insights to inform and support sales and marketing strategies. - Any ad hoc tasks assigned from time to time by management Requirements & Responsibilities - A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred. - Minimum 2-3 years of strong working experience in administrative or operation management capacities. Fresh graduates are welcome. - Demonstrated experience in sales, telemarketing, or a related field is highly desirable. - Exceptional communication and interpersonal skills with a customer-focused mindset. - Self-motivated and results-driven, thriving in a fast-paced, dynamic environment. - Familiarity with CRM systems (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite or similar tools and structured sales processes is an advantage. - Excellent communication and patience when solving problems. - Good command in written and spoken English and Malay.