Senior Account Executive

Responsibilities: - Reactivate dormant client accounts through proactive outreach, relationship rebuilding, and well-timed proposals. - Serve as the single point of contact for your assigned client portfolio — from first conversation through to delivery. - Prepare quotations, proposals, and invoices for your own accounts. - Get the brief right — understand event, timeline, budget, quantity, audience, and purpose before anything else. - Translate internal production updates into proactive, clear communication to clients — they should never have to chase you. - Grow account revenue through repeat orders, upselling, and seasonal outreach. - Track outstanding payments and follow up persistently. - Maintain your pipeline in our CRM daily and submit a weekly deal report to the founder. - Assist the founder on high-value pitches and client presentations. Requirements: - You're the kind of person who walks into a cold room and makes it warm — you create rapport, you don't wait for it. - 2–4 years in account management, client servicing, or business development — agency, events, PR, or hospitality background preferred. - Fluent in English and Mandarin — written and spoken. - When a client says 'we need something nice for our event,' you hear a brief — you think in outcomes, not tasks. - Fast enough that clients never chase you, organised enough that nothing falls through the cracks. - Culturally aware — you know brands, follow industries, and are comfortable in a room with a luxury brand director or a GLC head. - You care about the quality of everything that goes out — the way an email reads, the way a proposal looks, the impression a client walks away with. - Degree not required — the right track record and character matter more.