General Clerk

Responsibilities Front Desk & Customer Care - Greet guests, handle basic bookings and walk in enquiries, and manage simple seating arrangements. - Operate the POS to take orders and process payments accurately during shifts. - Handle customer requests and escalate issues to supervisors when needed. Administrative & Record Keeping - Maintain daily sales logs, update spreadsheets, and prepare concise shift reports for managers. - File invoices, supplier receipts, and staff attendance in both digital and paper formats. - Coordinate basic scheduling and communicate shift changes clearly to the team. Stock & Cash Control - Perform regular inventory checks, record stock movements, and flag low items to the manager. - Reconcile cash float at shift end and prepare deposits following cash handling procedures. - Assist with ordering supplies and confirming deliveries against invoices. Requirements Qualifications & Experience - Minimum SPM or equivalent, diploma in business or admin is a plus. - At least 2 years of clerical or front of house experience, preferably in Food and Beverage. - Comfortable working shifts, weekends, and public holidays when needed. Hard Skills & Knowledge - Proficient with POS systems and basic cash reconciliation procedures. - Competent in MS Excel for simple spreadsheets, sales summaries, and basic reporting. - Basic inventory tracking, ordering processes, and handling supplier invoices. - Familiarity with simple accounting entries and maintaining accurate records. Soft Skills & Qualities - Strong attention to detail and reliability under busy shift conditions. - Clear verbal communication in English and Malay and a polite customer manner. - Ability to prioritise tasks, manage time, and work cooperatively with a small team. - Honest, punctual, and eager to learn a range of operational duties.