Marketing Executive
Job Summary
Goodarch Technology Sdn Bhd is seeking a Mandarin-focused Marketing Executive to promote practical wellness products to Mandarin-speaking communities across Malaysia. The role involves leading online and offline campaigns, managing agent programmes, and driving sustained market growth. Candidates will work closely with operations, customer service, and warehouse teams.
Responsibilities
- Develop and execute marketing strategies for wellness products
- Plan and run Mandarin-first online and offline campaigns
- Support and coordinate with agents for business development
- Collaborate with operations, customer service, and warehouse teams
Required Skills
- Diploma or Bachelor's degree in Marketing, Business or related field
- 2-3 years of experience in marketing or sales support
- Proficient in Mandarin and English with Chinese typing skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
Job Details
制定并执行市场营销策略,提升公司保健产品的品牌知名度及市场占有率。
协助代理开展产品推广、销售活动及业务开发,推动销售业绩增长。
与代理保持良好沟通,建立长期合作关系,并确保日常营运顺畅。
根据业务需要,前往外地拜访代理、支援市场活动及拓展新市场。
与营运、客服及仓储团队紧密合作,协调订单处理、物流配送及售后服务。
协助执行线上及线下市场推广活动,包括产品发布会、促销活动、展销会及培训课程。
处理客户咨询、活动报名及线上推广相关事务,提升客户体验。
收集市场资讯、分析竞争对手动态及消费者需求,并提出改善建议。
定期整理市场数据及活动成效报告,持续优化营销策略。
完成上级安排的其他市场推广及业务相关工作。
Responsibilities:
- Develop and execute marketing strategies to raise brand awareness and market share for health and wellness products.
- Plan and run Mandarin-first online and offline campaigns (product launches, promotions, exhibitions, training sessions) and track performance to improve ROI.
- Support agents with product promotion, sales activities, business development, regular communication, outstation visits, trainings and events to strengthen coverage and sales performance.
- Coordinate creative briefs, vendors and event logistics; collaborate with operations, customer service and warehouse teams to ensure smooth order processing, logistics and after-sales support.
- Handle customer enquiries, event registrations and online promotion tasks to enhance customer experience.
- Collect market intelligence, analyse competitor and consumer trends, prepare regular activity and performance reports, and recommend improvements.
- Perform ad-hoc marketing and business tasks as assigned by the manager.
Requirements Qualifications & Skills:
- 拥有市场营销、商业管理或相关科系文凭/学士学位。
- 具备市场营销、业务拓展、销售或客户服务相关经验者优先。
- 有直销、保健品、快速消费品(FMCG)或零售行业经验者更佳。
- 熟悉 Microsoft Office(Excel、Word、PowerPoint)操作。
- 能使用电脑拼音输入法输入中文,并具备良好的中英文沟通能力。
- 拥有交通工具,并能接受外地出差安排。
- 具备良好的沟通、协调及人际关系处理能力。
- 能独立工作,同时具备多任务处理能力。
- 工作积极主动、责任感强,并乐于学习新知识。
- 有销售经验或代理管理经验者将获优先考虑。
- Diploma or Bachelor's degree in Marketing, Business Administration, Mass Communication or related field.
- Minimum 2-3 years of experience in marketing, business development, sales support or related roles.
- Experience in healthcare, wellness, direct selling, FMCG or retail is an advantage.
- Proficient with Microsoft Excel, Word and PowerPoint.
- Able to read and type Chinese using Pinyin input method; effective communication in Mandarin and English.
- Own transport and willing to travel outstation when required.
- Strong communication, coordination and interpersonal skills; able to work independently and manage multiple tasks.
- Analytical mindset with ability to collect market data, produce reports and recommend improvements.
- Sales or agent management experience is a plus.