Sales Ambassador
Job Summary
We are seeking a Sales Ambassador to join our team at Gurney Plaza Penang to deliver exceptional customer experiences and maintain operational excellence. The ideal candidate will be enthusiastic, customer-oriented, and passionate about representing our brand. Responsibilities include engaging with customers, contributing positively to the team, and supporting daily shop operations.
Responsibilities
- Ensure unique customer experience through active listening and brand knowledge
- Contribute positively to the team and drive personal skill development
- Maintain an inviting shop atmosphere and support efficient operations
Required Skills
- Comfortable meeting and engaging with new people
- Good customer service skills
- Retail or cosmetic industry experience is an advantage
Job Details
Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values
What We Need from You:
- Comfortable meeting and engaging with new people.
- Eager to learn and develop through supportive feedback and training.
- A Brand Ambassador who is confident and passionate about delivering a 5* Customer experience to all customers.
- Ability to work flexible hours to meet the needs of the shop.
Requirements:
- 18 years or above.
- An advantage with experience in retail / cosmetic industry
- Good customer service skills, knowledge in CRM would be an advantage.