Senior Digital Executive
Job Summary
As a Senior Digital Executive, you will support the Digital Manager while independently managing day-to-day client communication, digital operations, and campaign execution. You will run smaller projects end-to-end, take leadership on key workflows, and act as the bridge between creative, tech, QA, data, and external partners. Additionally, you will guide junior executives and ensure deliverables are accurate, on time, and aligned with client objectives.
Responsibilities
- Manage daily client communication and run smaller scopes
- Coordinate with cross-functional teams to drive delivery
- Handle digital ops and support platform work
- Troubleshoot issues and track project timelines
- Guide and mentor junior executives
Required Skills
- 2–3 years in digital marketing or agency work
- Strong English communication skills
- Proficient in PowerPoint, Google Slides, Excel, and Sheets
- Problem-solving and organizational skills
- Experience with CMS, CRM, analytics, or UAT workflows (bonus)
Job Details
The Role
As a Senior Digital Executive, you’ll support the Digital Manager while independently managing day-to-day client communication, digital operations, and campaign execution. You’ll run smaller projects end-to-end, take leadership on key workflows, troubleshoot issues, and ensure deliverables are accurate, on time, and aligned with client objectives. You’ll also act as the bridge between creative, tech, QA, data, and external partners — keeping everything moving smoothly.
Responsibilities
- Manage day-to-day client communication and run smaller scopes independently.
- Coordinate with creative, tech, QA, data, and production teams to drive delivery.
- Prepare clear briefs and ensure deliverables are accurate before they go out.
- Handle digital ops (content updates, product/promo flows, UAT/QC checks).
- Support platform work (web/app/CRM/O2O) where needed.
- Troubleshoot issues proactively and propose clear solution options.
- Track timelines and keep projects moving smoothly.
- Analyse campaign/data performance and recommend improvements.
- Build healthy relationships with team mates, clients, vendors, and partner agencies.
- Guide junior executives (task clarity, QC checking, basic mentoring).
Requirements
- 2–3 years in digital marketing/operations/agency work.
- Strong English communication — written, spoken, and presenting.
- Comfortable with PowerPoint/Google Slides & Excel/Sheets.
- Organised, calm under pressure, and good at managing multiple moving parts.
- Able to think ahead, spot roadblocks, and solve problems independently.
- Bonus: experience with CMS, CRM, analytics, or UAT/testing workflows.
What You Can Look Forward To
- Hybrid work model: Three days in office, two days WFH.
- Supportive mentorship: Learn directly from senior team members across disciplines.
- Work-life balance: We value rest and reset, and we pay for overtime.
- Growth opportunities: Training and hands-on exposure to real campaigns from day one.
- Diverse, friendly culture: Our team brings together people from all walks of life who share one goal: doing great work together.