Operation Manager
Job Summary
Manage and oversee daily business operations while leading and supervising the operations team. Ensure smooth workflow, service quality, and SOP compliance while monitoring KPIs and costs. Identify operational issues and implement necessary improvements.
Responsibilities
- Manage and oversee daily business operations
- Lead and supervise the operations team
- Ensure smooth workflow, service quality and SOP compliance
- Monitor KPI, costs and operational performance
- Identify issues and implement improvements
Required Skills
- Minimum 5 years of relevant operations experience
- Strong leadership and problem-solving skills
- Good communication and team management skills
- Proficient in Mandarin and English
Job Details
Manage and oversee daily business operations. Lead and supervise the operations team. Ensure smooth workflow, service quality and SOP compliance. Monitor KPI, costs and operational performance. Identify issues and implement improvements. Requirements Minimum 5 years of relevant operations experience. Strong leadership and problem-solving skills. Good communication and team management skills. Able to work independently and handle a fast-paced environment. Proficient in Mandarin and English. Bahasa Melayu is an added advantage.