Sales Coordinator Executive
Job Summary
This role is responsible for sales coordination, order management, and administrative support to ensure smooth daily operations. Key duties include processing orders, managing sales documents, performing data entry, and handling basic truck and driver administration. Candidates should have relevant experience, strong organizational skills, and the ability to communicate effectively in English and Bahasa Malaysia.
Responsibilities
- Process customer orders and coordinate deliveries
- Prepare sales documents, invoices, and reports
- Manage truck and driver administration tasks
- Provide general office administrative support
Required Skills
- Minimum SPM, Diploma, or higher qualification
- 1-3 years of relevant experience preferred
- Experience with AutoCount Accounting System
- Good communication in English and Bahasa Malaysia
Job Details
Sales Coordination & Order Management Process customer orders accurately and on time. Submit orders through supplier systems. Coordinate with customers, suppliers, sales representatives, drivers, and transporters to ensure smooth deliveries. Respond to customer enquiries and provide order updates. Sales Administration Prepare quotations, Sales Orders (SO), Delivery Orders (DO), invoices, and other sales documents. Follow up on Purchase Orders (PO) and ensure documents are complete. Ensure signed Delivery Orders are returned and properly filed. Issue invoices in accordance with e-Invoicing requirements. Keep sales records and documents well organized. Data Entry & Reporting Perform accurate data entry for sales and purchase transactions. Update customer details, delivery information, and transport charges. Prepare weekly and monthly sales reports. Truck & Driver Administration Monitor truck insurance, road tax, and inspection expiry dates. Prepare and follow up on renewal documents. Assist drivers with claim submissions and ensure supporting documents are complete. Submit approved claims to Finance for payment. Arrange driver training and vehicle inspections when required. General Administration Answer phone calls and attend to customer enquiries. Receive and manage courier documents and parcels. Maintain office records and filing. Provide administrative support to the team. Perform any other duties assigned by Management. Requirements Minimum SPM, Diploma, or higher qualification. 1–3 years of experience in sales coordination, sales administration, customer service, accounting, or a related field is preferred. Experience with AutoCount Accounting System is an added advantage. Good organisational skills with strong attention to detail and accuracy. Good communication and coordination skills. Able to work independently, manage multiple tasks, and meet deadlines. Able to communicate in English and Bahasa Malaysia. Ability to speak and write in Chinese is an added advantage, as this role involves communicating with customers from China. Fresh graduates with a positive attitude and willingness to learn are welcome to apply.