Customer Quality Engineer

Generate Quality Checklist per respective customers and other documents related to quality Establish and review customer PPAP, Quality Plan/ Process Flow and Management Plan (PMP) to meet customer requirements and conduct periodical review of Quality Plan/PMP Coordinate periodical FMEA review. Generate shop floor control system routing, BOM and shop floor related control matters. Coordinate component and circuit card assembly (CCA) purges. Drive root cause analysis, corrective and preventive actions for customer feedback Certify and perform as customer Designated Quality Representative (DQR) Lead the team to handle all quality excursions independently, and take effective actions on time Oversee the product & material quality from NPI to mass production Develop the quality control plan for respective area (material/process/product) Monitor and report quality KPI for internal (factory) and external (customer) Drive continuous improvement to benefit customer, CLS and supplier. Develop and maintain internal quality system, procedures, work instructions and workmanship standards Lead process/product/system/supplier audit and improvement actions follow up. Industry standards (e.g. ISO) Compliance audit Safety audit etc. Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally) Coach junior quality staff to improve their quality knowledge. Accomplish the jobs assignment from the superior and participate in the quality strategy deployment. Requirements: Degree in Engineering or equivalent Experience in HLA, PCBA, SMT Strong knowledge of quality tools, ISO and IPC standards and processes Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format Strong knowledge of product and manufacturing processes Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality, on-time delivery and profitability of the unit Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc. Knowledge of Six sigma and Lean Kaizen. Ability to effectively communicate with a wide variety of internal and external customers