Telesales Executive
Job Summary
We are seeking a Telesales Executive to conduct outbound calls and engage potential customers through social platforms to close sales and achieve monthly targets. The ideal candidate will have at least 1 year of telesales experience and be proficient in English, Mandarin, and Bahasa Malaysia. This position offers a basic salary plus commission package.
Responsibilities
- Conduct outbound calls and social media engagement to close sales
- Develop and execute strategies to identify and engage potential customers
- Track industry trends and achieve monthly acquisition targets
- Record customer feedback to optimize acquisition strategies
- Handle rejections and provide alternative approaches
Required Skills
- Minimum 1 year telesales or outbound call center experience
- Proficient in English, Mandarin, and Bahasa Malaysia
- Basic Microsoft Office (PowerPoint and Excel)
- Strong phone handling and active listening skills
- Results-driven with a proactive attitude
Job Details
Key Responsibilities: Conduct outbound calls and use social platforms to welcome newly registered customers and close sales using effective closing techniques. Develop and execute strategies to identify and engage potential customers through calls and social media to boost sales. Stay informed about industry trends and competition to adjust strategies and achieve monthly targets. Seek and record customer feedback to optimize future acquisition strategies. Handle and acknowledge rejections, providing alternative approaches in difficult situations.
Requirements Key Qualifications: Sales Experience: Minimum 1 year experience as a telesales/call center (outbound) representative or related sales role. Multilingual Proficiency: Proficient in English, Mandarin, and Bahasa Malaysia (reading, writing, speaking). Basic Microsoft Office skills: PowerPoint and Excel. Strong phone contact handling skills, active listening, and great interpersonal skills; effective team player in a fast-paced environment. Results-driven with focus on meeting and exceeding monthly acquisition targets; confident, enthusiastic, professional, and proactive.
Remarks: **this position is a basic + comission salary package**