Internship Customer Service Assistant
Job Summary
The Customer Service Assistant intern will provide support to coworkers and the outside sales team. Responsibilities include managing orders, preparing quotations, and communicating with customers and internal staff. This role requires proficiency in Microsoft Office tools and strong language capabilities.
Responsibilities
- Support sales team and coworkers
- Process orders and quotations
- Communicate with customers
- Perform general office tasks
Required Skills
- Fluent English
- Intermediate Chinese
- Microsoft Office proficiency
- Basic PC and data entry skills
Job Details
Responsibilities:
- Provide support to coworkers and the outside sales team.
- Manage and process customer orders.
- Prepare and issue quotations.
- Maintain communication with customers and coworkers to fulfill service tasks.
- Perform general office duties including data entry and email correspondence.
Requirements:
- Fluent in English (speaking, reading, and writing).
- Intermediate level of Chinese (speaking, reading, and writing).
- Proficient in Microsoft Office tools.
- Basic PC skills, including order entry and generating quotations.
- Capable of handling professional phone calls with customers and coworkers.