Sales Account Manager
Job Summary
As a Sales Account Manager, you will be responsible for driving revenue growth by managing customer relationships, identifying and developing sales opportunities, and closing deals for technology-based solutions. You will serve as a key point of contact for clients and work closely with internal teams to deliver solutions aligned with customers’ business and strategic objectives. You will manage the end-to-end sales lifecycle, from initial engagement through negotiation and deal closure, while maintaining strong long-term relationships with clients.
Responsibilities
- Identify and qualify sales opportunities
- Manage end-to-end sales cycle and deal closure
- Develop and retain client accounts
- Maintain CRM records and sales reporting
- Coordinate with technology partners
Required Skills
- 6-7 years B2B technology sales
- Expertise in AI stack and Cloud
- Public sector procurement/Tender experience
- High-level stakeholder management
- CRM and sales forecasting
Job Details
Key Responsibilities:
Lead Generation & Account Development:
- Identify, generate, and qualify sales opportunities through outbound prospecting, inbound lead follow-ups, referrals, and digital engagement channels.
- Manage, grow, and retain a portfolio of client accounts within the IT and technology sector.
- Research target accounts, industries, and market segments to understand customer needs, challenges, and opportunities.
- Maintain accurate and up-to-date records of leads, accounts, and opportunities using CRM systems.
- Actively hunt for new business opportunities through cold calling, cold emailing, social selling (LinkedIn Sales Navigator), and networking.
- Stay up-to-date on industry trends, competitor activities, and market shifts to position Trinitium as the premier solution.
Sales Process & Deal Management:
- Understand client requirements and recommend tailored technology solutions aligned with their business goals.
- Prepare, present, and follow up on sales proposals, quotations, and solution demonstrations.
- Manage the end-to-end sales lifecycle from initial engagement through negotiation and deal closure.
- Negotiate commercial terms, pricing, and timelines to close deals effectively while protecting company interests.
Customer, Vendor & Technology Partner Liaison:
- Build and maintain strong, long-term relationships with clients and key business and IT stakeholders.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.
- Proactively identify opportunities for account expansion, upselling, and cross-selling.
- Ensure clear communication and coordination between Trinitium Group companies and external partners (e.g., Google, AWS, SAP, Red Hat, etc.) for ongoing sales initiatives.
- Event support (when needed) - assist the Group Sales team with event logistics, help manage guest lists, invitations, and follow-up communications.
Performance Reporting:
- Achieve and exceed assigned monthly and quarterly sales targets.
- Track, analyze, and review sales performance metrics to improve effectiveness.
- Maintain accurate documentation of all sales activities, customer interactions, and communications in CRM systems.
- Provide regular sales reports, pipeline updates, forecasts, and account status updates to management.
Required Qualifications & Experience:
- Industry Tenure: 6/7 years in B2B technology sales, with a minimum of 2 years focused on multiple accounts from all sectors.
- Tech Fluency: Deep understanding of the AI stack (Generative AI, LLMs, Agentic Workflows) and Cloud Infrastructure.
- The "Public Sector" Edge: Proven track record of closing deals exceeding $1M - $5M+ within government procurement cycles (RFPs, Tenders, Frameworks).
- Stakeholder Mastery: Demonstrated ability to influence decision-making in matrixed environments.
- Education: Bachelor’s degree in Business, Computer Science, or a related field. An MBA or certifications in AI Strategy is a significant advantage.