Operations & Systems Intern
Job Summary
The intern will support daily operations, including administration, communication, and system monitoring. Responsibilities cover invoicing, WhatsApp group management, and technical system checks for smart locks and CCTV. This role requires organizational skills, clear communication, and a basic understanding of IT/apps.
Responsibilities
- Manage invoicing, documentation, and payment follow-ups
- Facilitate internal team communication via WhatsApp
- Monitor smart locks, CCTV, and system status
- Administer access codes and email systems
- Track maintenance issues and update reporting logs
Required Skills
- Strong organizational skills
- Clear verbal and written communication
- Basic IT/application proficiency
- Reliability and follow-up capabilities
Job Details
Responsibilities:
1. Invoicing & Documentation
- Resend invoices to clients when required
- Follow up and send payment reminders
- Issue paid Invoices & receipts
2. Communication & WhatsApp Groups
- Manage WhatsApp group communications between internal teams
- Ensure smooth and timely information flow
3. App & System Management
- Assist in managing and monitoring the following systems: Smart Tlock, Aqara, and CCTV systems
- Handle battery level checks for Tlocks, system status updates, and basic troubleshooting
4. Email & Access Code Management
- Manage Dashboard and Outlook
- Assist with email sending access codes and basic TTlock monitoring
- Create, extend, or delete access codes
5. Maintenance & Reporting
- Maintain an Excel sheet to track maintenance by location
- Record issues and updates accurately
- Report maintenance matters to the maintenance team, Vendors or landlord
Requirements:
- Good organization skills
- Clear communication
- Basic IT/app knowledge
- Reliability in following up tasks
- Ability to work at a location accessible by LRT/MRT
- Willingness to join occasional site visits/maintenance work