Operations Intern
Job Summary
The Operations Intern will support the execution of customer orders and manage inventory accuracy. This role involves handling customer enquiries, warranty claims, and contributing to operations analysis for continuous improvement. The position also offers a unique opportunity to potentially develop AI robotic solutions to support the operations team.
Responsibilities
- Manage customer orders and inventory
- Handle enquiries and warranty claims
- Support sales and production planning
- Analyze and improve operations workflows
Required Skills
- Operations management knowledge
- Analytical and problem-solving skills
- Interest in AI and robotic automation
- Customer service orientation
Job Details
Responsibilities:
- Plan, execute and deliver customer’s orders as per customer’s requirements.
- Ensure inventory management is accurate.
- Manage customer’s enquiries and warranty claims and set customer-service standards according to company policies.
- Contribute operations information and recommendations to management for sales forecasting, import/export planning and production management.
- Analyze operations process workflow for efficiency and effectiveness and continuous improvement.
Requirements:
- Any degree/course of study is acceptable for this internship.
- For candidates with appropriate knowledge as part of their course, company is willing to let the candidate to try to set up AI robot to support the operations team should the job load allows such exposure for the intern.