Beauty Advisor Content Creator
Job Summary
As a Retail Content Creator & Livestream Host, you will drive kiosk sales and provide excellent customer service at our Sunway Carnival location. During non-peak hours, you will create engaging daily social media content for TikTok and Instagram. You will act as the face of the brand, blending retail expertise with creative digital storytelling.
Responsibilities
- Drive kiosk sales and provide customer service
- Create 3-5 short-form videos daily
- Host daily livestream sessions
- Maintain kiosk cleanliness and inventory
- Engage customers and promote brand campaigns
Required Skills
- Confident public speaking and sales ability
- Livestream hosting and on-camera experience
- Content creation and video editing
- Social media proficiency (TikTok, Instagram)
- Customer service and retail operations
Job Details
### Role Overview
As a Retail Content Creator & Livestream Host, you will be responsible for driving kiosk sales, providing excellent customer service, creating daily social media content, and hosting livestreams during non-peak hours.
### Key Responsibilities
**Retail Sales & Customer Service**
- Welcome and engage customers proactively.
- Recommend suitable HYGR products based on customer needs.
- Demonstrate products and explain key benefits confidently.
- Achieve monthly sales targets.
- Upsell and cross-sell products where appropriate.
- Deliver excellent customer experiences.
**Content Creation**
- Create 3–5 TikTok, Instagram Reels, or short-form videos daily during low customer traffic periods.
- Participate as on-camera talent.
- Film product demonstrations, customer interactions, and behind-the-scenes content.
- Follow content briefs provided by the marketing team.
- Stay updated with TikTok and social media trends.
**Livestream Hosting**
- Host livestream sessions during non-peak hours.
- Introduce products and promotions confidently.
- Answer customer questions and encourage viewer purchases.
**Kiosk Operations**
- Maintain kiosk cleanliness and presentation.
- Ensure testers and displays are well stocked.
- Assist with stock replenishment and inventory counts.
**Community Engagement**
- Promote membership programs and ongoing campaigns.
- Gather customer feedback and build positive relationships.
### Requirements
- Friendly, confident, and comfortable speaking with customers.
- Comfortable appearing on camera and hosting livestreams.
- Active user of TikTok, Instagram, or Xiaohongshu.
- Basic content creation or video editing skills are an advantage.
- Sales, retail, promoter, or customer service experience preferred.
- Willing to work retail hours, weekends, and public holidays.
- Passionate about beauty, skincare, or personal care products.
### Additional Benefits
- Monthly sales commission.
- Livestream performance incentives.
- Content creation incentives.
- EPF & SOCSO.
- Staff discounts and career growth opportunities.