CEX Sales Assistant
Job Summary
The Sales Assistant is responsible for processing buy and sell transactions and providing excellent customer service. They will manage store inventory and ensure the shop remains clean and well-maintained. The role involves evaluating the condition of second-hand electronics and assisting customers with product knowledge.
Responsibilities
- Process sales and purchase transactions
- Customer service and support
- Examine, evaluate and test electronics stock
- Maintain store cleanliness and inventory organization
Required Skills
- Knowledge of consumer electronics and gaming peripherals
- Ability to evaluate second-hand electronics condition
- Point of Sale (POS) operation
- Customer conflict resolution skills
Job Details
Responsibilities:
- Greet and provide customers with our services and assistance.
- Address customer service issues such as concerns, queries, or complaints with confidence.
- Process sales and purchase transactions on the POS (Point of Sale).
- Examine, evaluate and test all stock bought in as per purchase SOPs.
- Ensure store and its inventory are always neat, clean and organised.
- Ensure that all products are properly displayed and priced.
- Take stock and reorganise merchandise as needed.
- Provide product knowledge to customers.
- Adhere to and follow all store policies, systems and procedures.
Benefits:
- Employee discount at all CeX stores globally
- Store performance and KPI based bonuses
- Overtime (OT)
- Medical insurance coverage
- Birthday leave
- Season parking