Sales Representative Mandarin Speaker
Job Summary
This role involves identifying and engaging potential clients through social media platforms like Xiaohongshu, WeChat, and TikTok. The Sales Representative will promote academic writing and publication services while building strong client relationships. Success in this position requires meeting monthly sales targets and providing excellent customer service.
Responsibilities
- Lead generation via social media
- Promote academic services
- Manage client relationships
- Meet monthly sales targets
Required Skills
- Proficient in Mandarin and English
- Social media marketing experience
- Sales and customer service skills
- Basic computer literacy
Job Details
Responsibilities:
- Identify and connect with potential clients through various online platforms such as Xiaohongshu (Rednote), WeChat, Facebook, Tiktok, and other social media channels.
- Publish posts, engage with users, and respond to inquiries to generate sales leads.
- Introduce and recommend the company's academic writing, editing, proofreading, and journal publication services.
- Build and maintain strong relationships with prospective and existing clients.
- Understand clients' academic publishing needs and provide suitable solutions.
- Follow up with clients throughout the sales process to ensure excellent customer service.
- Collaborate with the internal team to ensure smooth project coordination.
- Achieve monthly sales targets and contribute to the company's business growth.
Requirements:
- Minimum SPM qualification or above.
- Proficient in Mandarin and English (both written and spoken). Additional languages are a plus.
- Previous experience in sales, customer service, digital marketing, or online business development is an advantage.
- Excellent communication and interpersonal skills.
- Familiar with social media platforms such as Xiaohongshu (Rednote), WeChat, Facebook, WhatsApp, Tiktok, etc.
- Self-motivated, target-driven, and able to work independently.
- Positive attitude with strong problem-solving skills.
- Basic computer literacy (Microsoft Office, Canva, etc.).