Content Operations Specialist
Job Summary
You will transform raw syllabus materials into finished digital lessons using AI-driven tools. The role involves managing the content production pipeline from drafting to final publication on the platform. You will work closely with the Curriculum Designer to ensure high-quality educational materials for KSSR, SPM, and IGCSE.
Responsibilities
- Produce full lesson packages (slides, scripts, quizzes).
- Utilize AI tools to draft and refine educational content.
- Perform final QA and upload content to the platform.
- Manage production pipelines to meet weekly targets.
Required Skills
- Proficiency in English and Bahasa Malaysia.
- Experience or willingness to learn AI generation tools.
- Strong attention to detail and process management.
- Familiarity with digital tools (Canva, Google Workspace, CMS).
Job Details
Responsibilities:
- Take assigned chapters or topics and produce full lesson packages: slides, narration scripts, quizzes, assessments
- Use our internal AI tools (Claude-based workflows, content generators, slide builders) to draft content efficiently
- Edit, refine, and fact-check AI-generated drafts against textbooks and syllabus requirements
- Upload and structure lessons on the platform — tagging by subject, level, syllabus, and topic
- Run final QA before publishing: typos, formatting, audio sync, image quality, syllabus alignment
- Track your production pipeline and hit weekly publishing targets
- Flag content gaps, syllabus updates, or pipeline issues to the Curriculum Designer
- Maintain a clean, well-organized content library
Requirements:
- Diploma or degree in any field — fresh grads welcome
- Strong written English; working proficiency in Bahasa Malaysia. Mandarin is a plus
- Comfortable working with AI tools (or eager to learn) — you’ll use them daily
- Detail-oriented and process-minded — you spot errors and like building systems
- Self-directed — you can manage your own queue and hit deadlines without constant check-ins
- Comfortable with digital tools (Google Workspace, Canva, spreadsheets, CMS platforms, etc.)
- Curious about education and willing to learn unfamiliar syllabi as the platform grows