Data Entry Intern
Job Summary
This position involves receiving and processing customer participation details across various channels while ensuring adherence to Service Level Agreements. You will be responsible for accurate data entry and maintaining consistent communication with customers regarding their submissions. The role also requires assisting with ad-hoc administrative tasks as needed by the supervisor.
Responsibilities
- Process customer participation submissions
- Perform accurate data entry
- Follow up with customers
- Report suspicious activities
Required Skills
- MS Excel & PowerPoint
- Data entry accuracy
- Effective communication
- Multitasking
Job Details
Responsibilities:
- Receive and review new and re-submission of customers’ participation details received from different channels.
- Process submission in accordance with the stipulated Service Level Agreement (SLA).
- Perform accurate data entry.
- Conduct consistent follow-up with customers regarding their participation details.
- Highlight or recommend any suspicious participation details to the supervisor.
- Assist in any ad-hoc tasks assigned as required.
Requirements:
- Candidate must possess at least an SPM, STPM, Diploma Holder or above.
- Fresh graduates are encouraged to apply.
- Basic knowledge of using Ms Excel and Ms PowerPoint.
- Able to multitask and work with minimum supervision.
- Detail-oriented and capable of accurate data entry with good organizational skills.
- Able to converse in Malay or English with effective communication skills.
- Work schedule: Monday to Friday, with potential Saturday work if necessary.