Business Administrator Intern
Job Summary
As a Business Administrative Intern, you will serve as the operational backbone supporting day-to-day functions, including documentation, data analysis, and collaboration planning. You will work closely with the founder and cross-functional teams across sales, marketing, and operations to gain hands-on experience in a fast-paced retail environment. This role focuses on meaningful contributions to business processes, reporting, and project coordination rather than routine administrative tasks.
Responsibilities
- Manage internal documentation and business filings
- Analyze customer data and coordinate communication workflows
- Support brand partnerships and KOL outreach
- Conduct market research and competitor analysis
- Assist in event logistics and booth coordination
- Maintain performance reports and operational dashboards
Required Skills
- Proficiency in Google Workspace/MS Office
- Data entry and spreadsheet management
- Strong communication in English and Bahasa Malaysia
- High organizational and multitasking skills
- Basic knowledge of social media platforms
Job Details
Responsibilities:
1. Documentation & Business Administration: Prepare, organize, and manage internal business documents including agreements, contracts, and meeting minutes. Maintain filing systems and support the drafting of SOPs and operational checklists.
2. Customer Data Analysis & Coordination: Compile and analyse customer data to identify purchasing behaviours and trends. Coordinate customer-facing communication workflows and feedback collection.
3. Collaboration & Partnership Coordination: Plan and coordinate online collaboration deals, including outreach tracking, briefing sheets, and post-collaboration reporting for KOL partnerships.
4. Market & Competitor Research: Conduct regular research on market trends, competitor strategies, and pricing to assist leadership decision-making.
5. Event & Booth Coordination: Support logistics for brand events and retail booths, including vendor coordination and material checklists.
6. Social Media & Content Admin Support: Coordinate the content calendar, track post performance, and compile social media reports.
7. Internal Reporting & Dashboard Updates: Assist in compiling weekly performance reports and maintaining internal tracking dashboards.
8. Onboarding & Partner Communication: Support the onboarding of new retail and collaboration partners.
9. Special Projects: Assist with launching new product lines, campaign planning, or developing new operational systems based on business needs.
Qualifications:
- Currently pursuing a Diploma or Degree in Business Administration, Management, Marketing, Communications, or related field.
- Minimum internship duration of 3 months (6 months preferred).
- Availability to work from the Kuala Lumpur office.
Skills & Competencies:
- Strong written and verbal communication in Bahasa Malaysia and English (Mandarin is an advantage).
- Proficient in Google Workspace or Microsoft Office.
- Ability to manage basic data entry, spreadsheets, and reporting.
- Highly organized with strong attention to detail.
- Ability to multitask and manage multiple deadlines.
- Basic familiarity with social media platforms (Instagram, TikTok).