Aftersales Admin Customer Service

Responsibilities: - Provide administrative support and perform customer relations duties in the service department. - Process service-related paperwork including Purchase Orders, Purchase Invoices, and Payment Requisitions. - Collect customer payments, complete processing transactions, maintain billing records, and handle bookkeeping duties. - Prepare, compile, and submit related reports and documents on a timely basis. - Support and work in close collaboration with the service manager. - Greet customers, coordinate appointments, and services. - Assist with resolving any customer concerns or issues to maintain high standards of satisfaction. - Perform any other duties as assigned by the superior. Requirements: - Candidate must possess at least a Diploma/Degree in Business Administration or equivalent. - Minimum 1 year of working experience in a similar role, preferably in the Automotive industry. - Self-motivated with the ability to multi-task and work independently. - Responsible, with a good working attitude, time management skills, and the ability to meet deadlines. - Strong interpersonal and communication skills. - Computer literate with Microsoft Office applications, especially Excel. - Able to work in a fast-paced environment.